In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello, Marketplace Specialist of CloudTask, and Alex Poe, CEO of Chambr.US, talked about how Sales Managers can use Chambr to address the challenges of untrained sales representatives and accelerate their teams’ performance.
Discover Chambr, Sales Coaching Software for Sales Team Managers. Enhance team skills with real-time feedback, customizable coaching plans, analytics, and AI. Watch Demo Now.
When it comes to sales training, what alternatives were your customers most often using before buying your software?
Before adopting Chambr, many sales teams relied on the following methods to address inefficient digital processes:
- Manual role playing sessions: requiring significant time investment from managers and peers, these sessions were hard to scale and often inconsistent across teams.
- Training on the job: new hires learned as they worked, often leading to costly mistakes with prospects and missed opportunities.
- Generic video training and quizzes: these lacked interactivity and tailored feedback, which slowed skill development and left reps unprepared for real-world scenarios.
What challenges were your customers running into that your software helped them overcome?
Before adopting Chambr, many sales teams relied on the following methods to address inefficient digital processes:
- Manual role playing sessions: requiring significant time investment from managers and peers, these sessions were hard to scale and often inconsistent across teams.
- Training on the job: new hires learned as they worked, often leading to costly mistakes with prospects and missed opportunities.
- Generic video training and quizzes: these lacked interactivity and tailored feedback, which slowed skill development and left reps unprepared for real-world scenarios.
What challenges were your customers running into with those alternatives that your software helped them overcome?
Before adopting Chambr, many sales teams relied on the following methods to address inefficient digital processes:
- Manual role playing sessions: requiring significant time investment from managers and peers, these sessions were hard to scale and often inconsistent across teams.
- Training on the job: new hires learned as they worked, often leading to costly mistakes with prospects and missed opportunities.
- Generic video training and quizzes: these lacked interactivity and tailored feedback, which slowed skill development and left reps unprepared for real-world scenarios.
What challenges were your customers running into with those alternatives that your software helped them overcome?
Sales teams using other alternatives faced three major challenges:
- High ramp up time: on the job training could take six months or more, delaying the productivity of new hires and resulting in lost revenue opportunities.
- Limited scalability: manual role playing and certifications required excessive managerial time, making it difficult to effectively train larger teams or address new product launches.
- Lack of effective skill development: generic training tools failed to provide interactive, real-time feedback, leaving reps unprepared to handle diverse sales scenarios.
What are the key features of Chambr that help overcome the sales training challenges?
- High ramp up time
- Situation: new hires need to quickly build confidence and achieve productivity in their roles.
- Problem: traditional training takes months, delaying contribution to team goals.
- Solution: Chambr’s AI-powered role-play simulations offer realistic customer personas for practice. This interactive learning reduces ramp-up time by 50%, enabling results within three months.
- Limited scalability
- Situation: sales managers need efficient methods to certify large teams.
- Problem: traditional methods consume excessive managerial resources and time.
- Solution: Chambr automates certifications through AI-driven simulations, providing instant analytics on performance. Managers can redirect their focus to strategic tasks while ensuring consistent training quality.
- Skill development
- Situation: sales reps must refine communication and objection-handling techniques.
- Problem: static training tools fail to provide real-world preparation.
- Solution: Chambr’s game-based approach enables reps to complete up to 40 role-plays per week. This hands-on practice improves active listening, questioning, and adaptability, boosting conversion rates.
Chambr also provides detailed feedback to sales representatives after each role-play session. Users receive a comprehensive transcript of the interaction, along with key statistics such as talk-to-listening ratio, speaking speed, and use of filler words. The platform’s AI highlights areas for improvement, offering actionable suggestions to enhance performance in future scenarios. Additionally, it provides a summary for managers, detailing script accuracy (when applicable) and other relevant metrics. Scorecards and performance evaluations ensure that both managers and reps have a clear understanding of progress and areas needing attention. This functionality helps sales reps refine their skills systematically while enabling managers to track team development efficiently.
What tasks, deliverables, and/or people need to be involved in setting up your software for sales training and how long does it typically take to reach full productivity?
The process of setting up Chambr is remarkably simple. After an onboarding call, the software can be installed immediately, with full implementation typically requiring just one or two sessions. For teams new to the platform, Chambr offers a free trial, allowing users to explore its features and functionality before committing.
To get started, teams should assess current skill levels and define training goals. Sales processes and CRM data should be documented and ready for integration. Chambr integrates smoothly with existing sales systems, supporting scalable growth as team sizes or product portfolios expand.
What KPI’s should Sales Team Managers use to evaluate their success with your software for sales training, and what quantifiable outcomes can they expect?
Sales team managers can measure Chambr’s success using the following KPIs:
- Conversion Rate: compare pre and post training metrics to assess improvements in deal closure rates. Reps using Chambr often outperform peers by significant margins.
- Ramp-Up Time: track how quickly new hires achieve full productivity. Chambr users report a 50% reduction in onboarding time.
- Managerial Time Savings: calculate the reduction in hours spent on training and certifications, particularly for large teams.
Conlusion
Chambr helps Sales Managers transform their teams by reducing ramp-up time, scaling training, and enhancing skill development through AI-driven simulations. With features such as detailed feedback, performance analytics, and interactive learning experiences, Chambr equips sales reps with the skills they need to excel. For those ready to improve sales performance, booking a Chambr demo could be the next step toward success.
Discover Chambr, Sales Coaching Software for Sales Team Managers. Enhance team skills with real-time feedback, customizable coaching plans, analytics, and AI. Watch Demo Now.
